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Mandarin Oriental Hotel Group-Dubai
1. It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
2. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all...
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Mandarin Oriental Hotel Group Limited-Dubai
access.
• Understand guest inquiries and provide responses.
• Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA...
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Mandarin Oriental Hotel Group-Dubai
1. It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
2. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all...
appcast.io -
Mandarin Oriental Hotel Group-Abu Dhabi
and marketing programmes.
7. Ensure guest satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards.
8. Support the Back of House Manager in creating and maintaining the cleaning and side...
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Mandarin Oriental Hotel Group Limited-Dubai
language carefully in order to understand guest needs and expectations and consistently delight and satisfy every guest.
• Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG...
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Mandarin Oriental Hotel Group Limited-Dubai
customer satisfaction in accordance to the applicable MOHG Legendary Quality Experiences (LQEs).
• Create WOW moments to surprise and delight in-house guests.
• Listen to any customer complaints and if possible, resolve them effectively and otherwise refer...
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Mandarin Oriental Hotel Group-Abu Dhabi
practices as dictated by the industry, MOHG, and the hotel.
6. Works very closely with other sub-sections of the Front Office to provide the Mandarin Oriental personalized service to the guests.
7. Performs any other reasonable duties as required...
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Mandarin Oriental Hotel Group-Dubai
by understanding the guest requirements.
• Carry out all tasks in a friendly, courteous and efficient manner.
• Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
• Be able to process MOHG Gift...
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Mandarin Oriental Hotel Group-Dubai
including assisting other outlets.
19. Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs).
20. Have a natural, warm smile and a friendly and passionate approach towards guests.
21. Create...
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Mandarin Oriental Hotel Group-Dubai
across MOHG portfolio through MObilise programme.
• Ensures all requests are handled in the time frame set by the company.
• Attends weekly and monthly department meetings and prepares account performance accordingly and contributes with market...
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Mandarin Oriental Hotel Group-Dubai
Guest Relations:
1. Warmly engage and converse with guests while at curb (airport) or at the hotel.
2. Ensure customer satisfaction in accordance with the applicable MOHG Legendary Quality Experiences (LQEs).
3. Create WOW moments to surprise...
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Mandarin Oriental Hotel Group-Dubai
manager including assisting other outlets.
19. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs).
20. Have a natural, warm smile and a friendly and passionate approach towards guests.
21. ..
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Mandarin Oriental Hotel Group Limited-Dubai
by the outlet manager including assisting other outlets.
14. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs)
15. Create WOW moments to surprise and delight guests in the Restaurants
16. Report...
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Mandarin Oriental Hotel Group-Dubai
tasks as assigned by the Restaurant/Outlet Manager.
8. Create WOW moments to surprise and delight guests in the event/function.
9. Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs...
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Mandarin Oriental Hotel Group-Dubai
19. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs).
20. Have a natural, warm smile and a friendly and passionate approach towards guests.
21. Create WOW moments to surprise...
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