Call Center Manager Jobs
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DermaMax Medical Center-Dubai
and other procedures
• Evaluating performance with key metrics (accuracy, call-waiting time, etc.)
• Preparing reports for different departments or upper management
Job Type: Full-time
Experience:
• Marketing & Call Center Manager: 4 years (Preferred)
#J...
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Omanyp-Dubai
the scheduling, staffing, and day-to-day management of the call center's operations to ensure optimal performance.
• Monitor call center metrics, including call volume, response time, first-call resolution, and customer satisfaction.
• Implement process...
Client Of ACOUP Employment Services Dubai-Sharjah
to employees.
• Assisting other management team members in identifying trends and establishing call center goals.
• Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
• Preparing reports and analyzing...
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Property Shop Investment LLC-Abu Dhabi
leadership capabilities.
• Certification in contact center management or customer service excellence is a plus, demonstrating commitment to the profession.
• Experience in a high-volume call center environment, showcasing an ability to thrive in fast-paced...
www.360-nautica.com-Dubai
Job Title: Call Center Business Acquisition Manager
360-nautica is a Qatar-based MNC with branches in Qatar, Dubai, Oman, Bahrain, Singapore, and India (Mohali city). We have a branch at Business Bay, Dubai, for different verticals, and wish...
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Valtrans Transportation Systems and Services-Dubai
and documents all customer service activities and discussions.
Qualifications & Skills:
• Graduate in Business Administration, Operations Management, or a relevant field.
• Strong background in customer service support.
• Excellent knowledge of management...
Premier Insurance Brokers L.L.C-Abu Dhabi
call center management, or Insurtech.
• Strong understanding of IT infrastructure, CRM systems, and call center technologies.
• Experience working in e-commerce platforms and digital insurance environments.
Seniority level
• Mid-Senior level
Employment type...
Confidential Company-Ajman
Job Summary:
We are seeking a highly motivated and experienced Call Center Supervisor to oversee our real estate call center operations. The ideal candidate will be responsible for managing a team of call center agents, ensuring high customer...
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Sellanycar-Dubai
recommendations for real-time queue management.
• Responsible for escalating and tracking contact center-impacting events such as system outages, access issues, and volume changes.
• Ensure that the contact center meets daily and interval goals.
• Implement...
Juma Al Majid Holding Group L.L.C-Dubai
Call Center Supervisor
Dubai, United Arab Emirates Posted on 03/20/2025
Responsibilities
• Tracks and monitors the team's daily operations and gathers feedback to generate daily reports for the management.
• Assigns queues and workload.
• Meets...
United Al Saqer Group-Abu Dhabi
Sales CRM Specialist
Your role will be responsible for overseeing and optimizing CRM strategies, managing lead planning, and providing insightful reports to support decision-making. You will work closely with the Call Centre, Client Relations teams...
Al Sahraa Group-Abu Dhabi
Job Title : Fleet Call Center Supervisor
• Division : Operations
• Direct Reporting to : Transport Operation Manager
• Work Location: Abu Dhabi
• Salary: 7000 - 9000 AED per month full package
PURPOSE
As a Fleet Call Center Supervisor, your main...
EmiraTalent-Sharjah
NEW JOB: WE'RE HIRING! Call Centre TEAM LEAD/MANAGER Sharjah: Our client, a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients...
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EDARI Uae-Dubai
Roles and responsibilities
We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personalized...
United Arab Emirates
Analytical Skills
• Effective Communication
• Interpersonal Skills
• Strong people and time management skills,
What equips you for the role
• 2-3 years experience in a similar role
• Call centre experience working with Genesys/CRM systems is an advantage...
bayt.com -
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