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Call Center Manager Jobs

1 - 15 of 160
1 - 15 of 160
Search Results - Call Center Manager Jobs
DermaMax Medical Center-Dubai
and other procedures  •  Evaluating performance with key metrics (accuracy, call-waiting time, etc.)  •  Preparing reports for different departments or upper management Job Type: Full-time Experience:  •  Marketing & Call Center Manager: 4 years (Preferred) #J...
appcast.io -
Omanyp-Dubai
the scheduling, staffing, and day-to-day management of the call center's operations to ensure optimal performance.  •  Monitor call center metrics, including call volume, response time, first-call resolution, and customer satisfaction.  •  Implement process...
Client Of ACOUP Employment Services Dubai-Sharjah
to employees.  •  Assisting other management team members in identifying trends and establishing call center goals.  •  Ensuring staff members are achieving desired service levels and taking corrective action, as needed.  •  Preparing reports and analyzing...
appcast.io -
Property Shop Investment LLC-Abu Dhabi
leadership capabilities.  •  Certification in contact center management or customer service excellence is a plus, demonstrating commitment to the profession.  •  Experience in a high-volume call center environment, showcasing an ability to thrive in fast-paced...
www.360-nautica.com-Dubai
Job Title: Call Center Business Acquisition Manager 360-nautica is a Qatar-based MNC with branches in Qatar, Dubai, Oman, Bahrain, Singapore, and India (Mohali city). We have a branch at Business Bay, Dubai, for different verticals, and wish...
appcast.io -
Valtrans Transportation Systems and Services-Dubai
and documents all customer service activities and discussions. Qualifications & Skills:  •  Graduate in Business Administration, Operations Management, or a relevant field.  •  Strong background in customer service support.  •  Excellent knowledge of management...
Premier Insurance Brokers L.L.C-Abu Dhabi
call center management, or Insurtech.  •  Strong understanding of IT infrastructure, CRM systems, and call center technologies.  •  Experience working in e-commerce platforms and digital insurance environments. Seniority level  •  Mid-Senior level Employment type...

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Confidential Company-Ajman
Job Summary: We are seeking a highly motivated and experienced Call Center Supervisor to oversee our real estate call center operations. The ideal candidate will be responsible for managing a team of call center agents, ensuring high customer...
appcast.io -
Sellanycar-Dubai
recommendations for real-time queue management.  •  Responsible for escalating and tracking contact center-impacting events such as system outages, access issues, and volume changes.  •  Ensure that the contact center meets daily and interval goals.  •  Implement...
Juma Al Majid Holding Group L.L.C-Dubai
Call Center Supervisor Dubai, United Arab Emirates Posted on 03/20/2025 Responsibilities  •  Tracks and monitors the team's daily operations and gathers feedback to generate daily reports for the management.  •  Assigns queues and workload.  •  Meets...
United Al Saqer Group-Abu Dhabi
Sales CRM Specialist Your role will be responsible for overseeing and optimizing CRM strategies, managing lead planning, and providing insightful reports to support decision-making. You will work closely with the Call Centre, Client Relations teams...
Al Sahraa Group-Abu Dhabi
Job Title : Fleet Call Center Supervisor  •  Division : Operations  •  Direct Reporting to : Transport Operation Manager  •  Work Location: Abu Dhabi  •  Salary: 7000 - 9000 AED per month full package PURPOSE As a Fleet Call Center Supervisor, your main...
EmiraTalent-Sharjah
NEW JOB: WE'RE HIRING! Call Centre TEAM LEAD/MANAGER Sharjah: Our client, a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients...
appcast.io -
EDARI Uae-Dubai
Roles and responsibilities We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personalized...
United Arab Emirates
Analytical Skills  •  Effective Communication  •  Interpersonal Skills  •  Strong people and time management skills, What equips you for the role  •  2-3 years experience in a similar role  •  Call centre experience working with Genesys/CRM systems is an advantage...
bayt.com -
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