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Call Center Manager Jobs

1 - 15 of 176
1 - 15 of 176
Search Results - Call Center Manager Jobs
DermaMax Medical Center-Dubai
and other procedures  •  Evaluating performance with key metrics (accuracy, call-waiting time, etc.)  •  Preparing reports for different departments or upper management Job Type: Full-time Experience:  •  Marketing & Call Center Manager: 4 years (Preferred) #J...
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Omanyp-Dubai
the scheduling, staffing, and day-to-day management of the call center's operations to ensure optimal performance.  •  Monitor call center metrics, including call volume, response time, first-call resolution, and customer satisfaction.  •  Implement process...
Client Of ACOUP Employment Services Dubai-Sharjah
to employees.  •  Assisting other management team members in identifying trends and establishing call center goals.  •  Ensuring staff members are achieving desired service levels and taking corrective action, as needed.  •  Preparing reports and analyzing...
Property Shop Investment LLC-Abu Dhabi
leadership capabilities.  •  Certification in contact center management or customer service excellence is a plus, demonstrating commitment to the profession.  •  Experience in a high-volume call center environment, showcasing an ability to thrive in fast-paced...
Abu Dhabi Islamic Bank PJSC-Umm Al Quwain
Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities of the role:  •  Handle inbound & outbound...
5 similar jobs: Ajman, Fujairah, United Arab Emirates, Dubai, Ras al-Khaimah
Damas Medical Center Sharjah-Sharjah
to the pertinent department, if needed.  •  Deferring to management in instances of uncertainty.  •  Processing exchanges and refunds in ways congruent with our policies.  •  Providing customers with details of supplementary products or services that may suit their needs...
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Exxon Corporate Services Provider-Dubai
Call Center Executive Job Description: An executive is responsible for developing growth in the company through increased sales and customer acquisition. Your job duties as a business development executive are to connect with potential clients via...

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Valtrans Transportation Systems and Services-Dubai
and documents all customer service activities and discussions. Qualifications & Skills:  •  Graduate in Business Administration, Operations Management, or a relevant field.  •  Strong background in customer service support.  •  Excellent knowledge of management...
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Spocto Solutions Pvt Ltd-Dubai
of call center infrastructure. The ideal candidate will have a solid background in information security, with practical experience in managing and securing call center environments. This role involves monitoring security events, responding to incidents...
Confidential Company-Ajman
Job Summary: We are seeking a highly motivated and experienced Call Center Supervisor to oversee our real estate call center operations. The ideal candidate will be responsible for managing a team of call center agents, ensuring high customer...
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Al Sahraa Recruitment Services-Abu Dhabi
Job Title : Fleet Call Center Supervisor  •  Division : Operations  •  Direct Reporting to : Transport Operation Manager  •  Salary 7000 - 9000 AED per month full package PURPOSE As a Fleet Call Center Supervisor, your main responsibility...
Dubai Islamic Bank-Dubai
of the call center performance.  •  Ensure team members are up to date on all products, processes, and services.  •  Play the role of the mentor of the team and maintain the team spirit.  •  Achieve the sales target for the team in line with the management direction...
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Dicetek LLC-Dubai
We are looking for a dedicated and experienced Call Center Team Lead to join our dynamic customer service team. The ideal candidate will have a proven track record in managing and leading a team of call center agents to achieve and exceed...
Premier Insurance Brokers L.L.C-Abu Dhabi
call center management, or Insurtech.  •  Strong understanding of IT infrastructure, CRM systems, and call center technologies.  •  Experience working in e-commerce platforms and digital insurance environments. Seniority level  •  Mid-Senior level Employment type...
RP International (RPI)-Dubai
Project Manager Implementation of Genesys Contact Center Solutions This is a 12-month contract position. Project Manager implementation of Genesys Contact Center/Call Centre software is required. My client is a global name organisation, which...
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